In late 2023 the CloudZA team attended the Business Day Focus 4.0 event where Jonathan Oaker, our CEO, took the stage to discuss bridging the skills gap and harnessing disruptive tech for future success—he shared “For an effective digital transformation journey to happen, there needs to be involvement from top management with intervention by middle management and encouraged innovation in general employees”.

The key takeaway from the conference was that “AI and other tech solutions are meant to provide time- and cost-effective solutions, while there is still a human element driving and improving the systems of operation. It is apparent that technology is important, but skilled labour to operate and improve the technology is equally important”.